Ideagen Quality Management Reviews & Ratings 2024 (2024)

Use Cases and Deployment Scope

We have been using QPulse - Ideagen Quality Management for over a decade for our documents managment, policies, procedures incident reporting and regulatory compliance (ISO 9001). Documents control, change release, version control, policies, guidelines, individual task assignments are all managed in Ideagen Quality Management. It provides us with auditable trails of changes and approvals.

Pros and Cons

Likelihood to Recommend

Ideagen Quality Management does an excellent job of managening all aspects of quality control. It is well suited for actionable audit trails and workload assignment and tracking of tasks to individuals. However, it can benefit by providing more control over the customization of individual modules, e.g., creating new forms for individual preferences and workplace requirements.

Use Cases and Deployment Scope

I have been using Ideagen Quality Management (formerly Q-Pulse) for the past two + years in the NHS (the organisation has had the software for a longer period of time). This software package has made work more efficient and controlled for our needs. Staff are able to locate all local policies, standard operational procedures, risk assessments, health and safety records and much more. This software enables us to comply to the strict UKAS guidelines and ISO standards. We as an organisation are very much looking forward to moving onto the Ideagen Quality Management software as well as the web based version.

Pros and Cons

Likelihood to Recommend

One example of where the quality management system, document module excels for us is the loading, distributing, and acknowledging documentation. We are easily able to load SOPs, guides, and policies for staff to read and then sign to state that they are aware of the contents of the documentation. This is crucial for our laboratory as we need to know if staff are aware of the Health and Safety practices and policies within the laboratory.

Use Cases and Deployment Scope

IQM is used in my organization as a main global quality management solution. IQM serves as a platform for controlling documentation throughout the entire life cycle of a document, control and manage processes such as capa, change control, non-conformances, planned deviation and all aspects of supplier processes. IQM is also a vehicle for the audit activities, including internal audits performed to pre-defined checklists.

Pros and Cons

Likelihood to Recommend

IQM is well suited to manage a quality management system to be used by professionals trained in the system. for individuals that come from a quality background IQM is fairly easy to pick up and work within, however it's less appropriate for people who do not have quality background but are still required to perform tasks within IQM. These people willl find IQM less user friendly and might be less likely to perform their tasks solely based on that.

Use Cases and Deployment Scope

We use Ideagen Quality Management for our compliance monitoring system. This software allows us to register, track and monitor all outstanding findings and observations throughout the various departments. The departments can enter the responses to findings themselves, after which our department can either approve or reject the finding response for further procecssing.

Pros and Cons

Likelihood to Recommend

The flows in the software are customizable which makes that the software itself can really suit the processes within your company. The disadvantage of this possible customization, is that it can be pretty complex to make changes as a user yourself in the software as you are not doing that often. We found that the layout of the software had a bit an old 'look and feel'.

Use Cases and Deployment Scope

We use this product to underpin all of our radiotracer production compliance requirements (10-20 users). Documents regarding production, change controls and risk assessments are all stored within Ideagen Quality Management's document database to ensure we have a consistent auditable document trail. Ideagen Quality Management has a high level of customisability and very granular permissions which means we could make it fit around our processes.

Pros and Cons

Likelihood to Recommend

Seems very capable at document control but you need to put the time in to get the most out of it as software. Definitely not 'fire and forget' software but there is a lot of support at hand so as long as you are using this you will be able to apply Ideagen to your workflows with confidence.

Use Cases and Deployment Scope

I use Ideagen Quality Management to share and collaborate on coffee and chocolate specifications for a large customer. We supply them with over 50 different consistent products and offer them 'one offs' of special, micro-sized lots. Ideagen Quality Management's excellent website means that I can present the technical and provenance information necessary to give them a clear view of the products I offer them, and in a way, it is also a useful sales tool and a good way of comapring similar products to each other.

Pros and Cons

Likelihood to Recommend

Ideagen is great for collaboration on technical food specifications - very good for sharing! It can be used wherever there is a good speed internet connection, and the site is good at recovering should data become interrupted. It may be overly complex for single-ingredient foods, but is a robust and clear way of working out specifications.

Use Cases and Deployment Scope

The Ideagen Quality Management software is used as a safety management software to administer incidents, audits, and risk analysis. It is the general database for safety related information. The product covers, risk assessment of incidents, action plans, classification of reports, repoting to authorities and investigations. Furthermore audits are performed and findings are administered.

Pros and Cons

Likelihood to Recommend

Ideagen Quality Management software is ideal for the administration of audits, findings, incidents and investigations. You can create the templates you want to use and easily change the templates. Also, extracting information from the system with self made print preview templates provides you with data extracts in the format you want. The software is less suited for administrating proactive risk management such as safety analysis. Also, the software lacks a proper reporting app.

Use Cases and Deployment Scope

We use Q-Pulse (now IQM) to allow all of our staff to report, anonymously if preferred, any non-conformance that they see or experience within our business. This allows us to operate a Just Culture. <br>By using dynamic licenses, it allows every employee to have access, raise any issues, track their own non-conformance progress, and contribute to the continuing success of our company.

Pros and Cons

Likelihood to Recommend

Compared to another product, having company wide user access is brilliant. Our previous product had fixed/named license holders which severely limited it's usability. The Ideagen Quality Management academy training material is not great in my opinion, and, in our instance, is not suitable for distribution to our users. This has required us (me) to develop our own training material.

Use Cases and Deployment Scope

Q-Pulse QMS is used by the entire organization to some extent. Our maintenance department is a heavy user of the system, utilizing nearly all of its features. Being in aviation, there are many regulations that govern how we control documents, tooling, audits, training, etc. Q-Pulse QMS provides the tools to accomplish all of that.

Pros and Cons

Likelihood to Recommend

Organizations that require a high level of oversight will benefit from using Q-Pulse QMS. The system is highly customizable and will hold the organization accountable. Aviation, healthcare, or government are definitely the target customers for the program but any organization can benefit from this system. Any organization with multiple offices or diverse departments can also take advantage of Q-Pulse QMS.