Phillips 66 Total Rewards - Contacts (2024)

Phillips 66 Benefits Center and HR Connections

Contact the Phillips 66 Benefits Center for benefits information and dependent and beneficiary requests and HR Connections for help with payroll and HR needs.

Plan Contacts Resource Support Website
Health, Welfare and Pension Benefits Phillips 66 Benefits Center (800) 965-4421

(646) 254-3467 (for international callers)

8:00 a.m. – 6:00 p.m. CT, Monday – Friday

Phillips 66 Benefits Center
Dependent Updates
Life and AD&D Beneficiary Changes
Payroll HR Connections (855) 480-6634

(918) 977-7905
(for international callers)

7:00 a.m. – 5:00 p.m. CT, Monday – Friday

HR Connections
HR Policies
Other Programs

Health & Well-Being

For assistance with coverage and services questions, contact our medical, dental, health savings account, flexible spending accounts and well-being vendors.

Well-Being Plan Contacts Resource Support Website
Resources for Living Resources for Living

Talkspace

(844) 766-7351 Resources for Living
Username: Phillips66
Password: RFL
International EAP
(for U.S. Expats, U.S. Inpats and NCNRs)
Cigna Global Health Benefits (800) 441-2668 Cigna Global Health Benefits
HDHP & PPO Options Contacts Resource Support Website
Medical (Benefits, Claims, ID Cards, Network Providers, Centers of Excellence, Mental Health and Substance Use Disorder Benefits and Health Coaching) Aetna (855) 267-4184 Aetna
BlueCross BlueShield (BCBS) (855) 594-4233 BCBS
Health Savings Account (HSA) HDHP Option participants only Bank of America (877) 785-6698 Bank of America
24-Hour Nurseline Aetna (Informed Health® Line) (800) 556-1555
BlueCross BlueShield (BCBS) (800) 581-0368
Prescription Drug Benefits CVS Caremark (888) 208-9634 CVS Caremark
Hearing Discount Amplifon Hearing Health Care (877) 301-0840 Amplifon
Medical Referral and Expert Opinion Included Health (844) 339-6732 Included Health
Telemedicine Aetna (Teladoc) (855) 835-2362 Teladoc
BlueCross BlueShield (MDLIVE) (888) 680-8646 MDLIVE
Fertility Benefits Progyny (844) 930-3340 Progyny
Possible alternative to utilizing Aetna or BlueCross BlueShield for eligible covered surgical services SurgeryPlus (833) 423-3068 SurgeryPlus
HMO Plan Options Contacts Resource Support Website
Medical (Benefits, Claims, ID Cards and Network Providers) Kaiser HMO California (800) 464-4000 Kaiser Permanente
Kaiser HMO Washington (888) 901-4636 Kaiser Permanente
Medical Referral and Expert Opinion Included Health (844)-339-6732 Included Health
Other Employee Benefits Plan Contacts Resource Support Website
Dental (Benefits, Claims and Network Providers) MetLife (855) 837-6381 MetLife
Vision (Benefits, Claims and Network Providers) VSP (800) 877-7195 VSP
Total Well-Being Incentive Programs Virgin Pulse (888) 671-9395 Virgin Pulse
Sword Virtual Physical Therapy Sword (888) 492-1860
help@swordhealth.com
SwordHealth
Daylight Daylight hello@trydaylight.com Daylight
Sleepio Sleepio hello@sleepio.com Sleepio
Bright Horizons Bright Horizons (877) 242-2737 Bright Horizons
(If prompted, enter employer user name: Phillips66 and password: Benefits4You)
RethinkCare RethinkCare (800) 714-9285 RethinkCare
Metlife Voluntary Benefits MetLife MetLife Legal,
Pet,
Accident,
Critical Illness,
and Hospital Indemnity
1-800-GET-MET8
(1-800-438-6388)

Home/Auto (Farmers)
1-844-887-1795

Metlife Voluntary Benefits
Flexible Spending Accounts (FSAs): Health Care FSA and Dependent Care FSA Phillips 66 Benefits Center (800) 965-4421 Phillips 66 Benefits Center
Short-Term Disability - Plan Provisions, Employee Health Report, Return to Work Release and Claim Denial or Reduction HR Connections (855) 480-6634 HR Connections
Long-Term Disability - Coverage Questions Phillips 66 Benefits Center (800) 965-4421

(646) 254-3467 (for international callers)

Phillips 66 Benefits Center
Long-Term Disability - Claim Questions The Hartford (888) 277-4767 The Hartford
Expatriate and Inpatriate Benefits: Medical, Dental and International EAP Cigna Global Health Benefits (800) 441-2668 Cigna Global Health Benefits
Goldman Sachs Ayco Financial Coaching Goldman Sachs Ayco (866) 416-1495 Goldman Sachs Ayco

Retirement

Get answers to your questions about retirement.

Retirement Contacts Resource Support Website
Pension Phillips 66 Benefits Center (800) 965-4421 Phillips 66 Benefits Center
Savings Vanguard (800) 523-1188 Vanguard
Retirement Planning Goldman Sachs Ayco Financial Coaching

Goldman Sachs Ayco Personal Planning

(866) 416-1495

(888) 684-2099

Goldman Sachs Ayco

Goldman Sachs Ayco Personal Planning

Retiree Medical Phillips 66 Benefits Center (800) 965-4421 Phillips 66 Benefits Center

Compensation

Get answers to your questions about Phillips 66 compensation plans.

Contacts Resource Support Website
Phillips 66 Compensation Programs (Base Salary, VCIP, Restricted Stock Unit Award, and Special Recognition) HR Connections (855) 480-6634 HR Connections
Phillips 66 Equity Administration Merrill Lynch (877) 785-6698

(609) 537-0600
(for international callers)

Merrill Lynch

Preparing for the Unexpected

Look to our life and accidental death and dismemberment (AD&D) administrators for help with unexpected events.

Life Insurance Plan Contacts Resource Support Website
Coverage Questions, Claim Filing (except occupational accidental death (OAD)) and Beneficiary Designations Phillips 66 Benefits Center (800) 965-4421

(646) 254-3467
(for international callers)

Phillips 66 Benefits Center
Questions After Filing Claims (except OAD and travel assistance) Aflac (800) 206-8826
Portability and Conversion (Does Not Apply to OAD or Travel Assistance) Aflac (800) 206-8826
OAD Claims Phillips 66 U.S. Benefits Manager (918) 977-6009
Travel Assistance (Part of Basic Life Insurance): Claims and Coverage Questions Aflac (800) 263-4008
(anywhere in North America call toll free)

(647) 258-0124
(outside of North America call collect)

Funeral Planning and Concierge Services (Part of Basic Life Insurance) Everest (800) 913-8318 Everest Funeral (use code Aflac)
AD&D Insurance Plan Contacts Resource Support Website
Coverage Questions, Claim Filing and Beneficiary Designations Phillips 66 Benefits Center (800) 965-4421

(646) 254-3467
(for international callers)

Phillips 66 Benefits Center
Questions After Filing Claims (except OAD and travel assistance) Aflac (800) 206-8826
Phillips 66 Total Rewards - Contacts (2024)

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